Throughout Cisco, lots of of groups host interns in each operate of the enterprise. Internships assist entice early-in-career expertise that brings new expertise and variety to the workforce. Cisco has a devoted group – the Early Expertise Recruiting staff – that serves as a worldwide recruiting engine to assist managers discover and rent interns. The staff drives finest practices throughout the corporate, leads intern onboarding, and hosts skilled development occasions. With a robust observe report for changing interns to full-time roles, Cisco is a vacation spot for interns throughout the globe.
To have a good time Nationwide Intern Day, we talked to some individuals who went by means of Cisco’s internship program and are on the trail to very brilliant futures. Right here’s Gia’s story:

When Gia Mule began her junior yr of school within the fall of 2019, she had no concept that COVID was about to derail lives and shut down places of work the world over, and but her profession launched like clockwork. Simply 4 years later, she is a Safety Consulting Engineer with Cisco CX Americas, because of an internship that gave her an excellent begin.
Gia was forward of the sport that fall. She already had one expertise internship and a profession path in thoughts. “I anticipated to be a software program developer, after which I watched a corny documentary about safety, and I didn’t know that such a realm existed,” she mentioned the chance to shadow a safety program throughout a university open home sealed the deal. “It appeared vital, and it’s.”
Gia was working towards a level in Laptop Safety at Rochester Institute of Expertise when she focused the CX Safety Consulting Engineering staff, which is understood for hiring most of their interns into full-time jobs. Gia was an ideal match. This system works to identify individuals with the best potential and expertise and rapidly get them working with clients, one thing she hadn’t skilled earlier than.
The Safety Consulting Engineer (SCE) staff that Gia interned with is the bridge between the technical and non-technical members of a undertaking staff. SCEs work with the shoppers technical help staff and a cross-functional group inside Cisco to drive undertaking success.

“There’s extra tangible work within the Cisco internship,” Gia mentioned. “You do issues which might be significant. You do analysis, return to your mentor and ‘lab it out’ after which current to the client,” she mentioned, including that it’s a objective for each intern within the group to work together straight with clients.
After her internship, Gia constructed a enterprise case to proceed as a part-time intern till commencement, then interned full-time in the summertime of 2021 earlier than she was employed full-time. Because of the pandemic, Gia labored remotely when she was an intern however relocated to Analysis Triangle Park, NC when she was employed full-time. She has since relocated again to Upstate New York however was glad to work together with her staff in particular person. She now is aware of the internship program from each side and appreciates why it’s so profitable.
“We’re searching for the best technical background to no less than present that you just’re heading in the right direction, however extra vital than the information is that if they’re self-starters and motivated,” she mentioned. “We will educate you the technical expertise that you could be or might not be missing. However when you don’t know learn how to talk and be an individual, when you’re not really keen on being right here, we are able to’t actually allow you to at that time.”
The staff’s secret to bringing in nice interns is pre-screening for fundamental expertise, then open-ended interviews to get actual solutions. After that, it’s as much as the interns to point out what they will do. “It’s like a summer-long interview. We have a look at how they might mesh with the staff,” she mentioned.
As a full-time worker, Gia has benefitted from the early-in-career applications that Cisco presents. She says it’s like an internship turned up a notch. There’s devoted time for coaching, shadowing, and studying consulting expertise that tapers off as newly employed staff members transition into their roles by the tip of their first yr.
With onboarding behind her, and mentoring now on her plate, Gia is considering her personal future. She’s constructing her annual coaching plan with a deal with automation, however she’s in no hurry to go away the staff she loves. “The largest asset is the individuals, and I stand by that. The individuals who select to be listed below are all on the identical wavelength, and we make connections and study new issues.”
Her recommendation to potential interns: “Search for someplace that’s going to allow you to study as a lot as you may, whether or not you keep or not,” she says. “Sources, coaching, and certifications are enormous pluses. Establish what you need, set a objective, and attain out to search out somebody who will allow you to.”
Gia’s recommendation for interns:
• Establish what you need
• Set a objective
• Discover somebody that will help you
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