MSI has formally confirmed the latest surge of blue screens of dying (BSODs) encountered by Home windows customers after putting in this week’s elective preview updates is linked to a few of its motherboard fashions.
“MSI has obtained a number of reviews of customers encountering a Blue Display of Demise that has an error message that reads ‘UNSUPPORTED_PROCESSOR’ with MSI’s 600/700 collection motherboards after putting in the Home windows 11 replace, KB5029351 Preview,” the corporate mentioned.
“Each MSI and Microsoft are conscious of the ‘UNSUPPORTED_PROCESSOR’ error and have begun investigating the basis trigger.”
The Taiwanese PC vendor has additionally suggested all customers to keep away from putting in the August 2023 preview updates on Home windows techniques for now.
Those that have already up to date their techniques and have been impacted by the blue screens ought to revert their BIOS to a earlier model and uninstall the elective Home windows updates.
MSI gives detailed info on this video on utilizing M-FLASH to revert to earlier BIOS variations on MSI motherboards.
​Microsoft additionally acknowledged this recognized difficulty on Wednesday, saying that the affected platforms embrace Home windows 10 21H2/22H2 and Home windows 11 22H2.
“Microsoft has obtained reviews of a difficulty through which customers are receiving an ‘UNSUPPORTED_PROCESSOR‘ error message on a blue display screen after putting in updates launched on August 2,” the corporate mentioned.
Redmond added that the buggy elective updates “would possibly routinely uninstall to permit Home windows to start out up as anticipated.”
This was confirmed by a number of clients [1, 2] who mentioned the problematic updates had been rolled again routinely after a number of system reboots.
Microsoft requested impacted customers who’ve encountered the BSOD points to file a report utilizing the Suggestions Hub.
This week, Microsoft additionally launched a brand new Home windows 11 coverage granting admins improved management over the supply of month-to-month non-security preview updates on enterprise gadgets.
Upon activation, customers can select between routinely putting in elective updates or manually deciding on the updates they want to set up.
