Swedish telecommunications service supplier Tele2 stated it has change into the primary operator in Sweden to introduce a connection assure for its broadband companies. In accordance with Tele2, the “Connection Assure” service goals to make sure that Tele2 prospects have a steady and uninterrupted web connection, even within the occasion of disturbances or points with their mounted broadband.
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Background Survey
On Thursday, Tele2 reported that, based on a survey, over 62 % of the respondents had skilled disruptions of their mounted broadband service previously yr, leading to frustration and inconvenience to over a 3rd of those people. Notably, the survey revealed that the lack of a broadband connection ranked second on the listing of worst on a regular basis conditions that customers may think about.
Connection Assure
Tele2 stated it’s addressing this subject by providing a connection assure to prospects who join its broadband companies. This assure ensures that the client’s router stays related to the web, no matter any disruptions with Wi-fi Backup resolution.
Tele2 acknowledged that being related to the web has change into an important a part of individuals’s lives, for actions similar to watching TV collection, enjoying on-line video games, paying payments, and speaking with others.
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Tele2 Answer
Tele2 stated it supplies an answer by together with a USB dongle and a SIM card with broadband packages 500, 600, 1000, and 1200. Prospects insert the SIM card into the USB dongle (stick), which is then positioned within the router.
Within the occasion of a short lived subject with the mounted broadband service, the router robotically switches to the cellular community, guaranteeing that the wi-fi connection stays uninterrupted.
Tele2 added that the service can be out there for buy as an add-on to all broadband subscriptions for SEK 149 per 30 days sooner or later.
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Flexibility
Tele2 additionally said that if the broadband subject is expounded to an influence outage, prospects can take away the USB dongle from the router and plug it right into a laptop computer. The dongle doesn’t require any drivers and works on each PCs and Macs.
