Bug Reporting is Damaged and the way Jam is Fixing that with Dani Grant & Mohd Irtefa

Bug reporting hasn’t modified because the 1990’s. Regardless of all of the technological developments we’ve made in the remainder of software program growth, the best way we deal with bugs has stayed the identical.

It is not uncommon observe for non technical groups to supply bug experiences which are lacking very important info for builders to determine and rapidly repair code, akin to: community requests, console logs, HAR file, gadget info, video or screenshot replication, and extra.

Offering a complete bug report requires logging into many instruments and time spent context switching, creating an surroundings the place individuals are much less prone to report bugs, which isn’t an excellent situation for any founder or builder.

Dani & Irtefa, co-founders at Jam.dev got down to construct a instrument that can allow anybody, regardless of their technical background, to seize wealthy contextual technical knowledge about bugs, in order that builders can rapidly determine and resolve points.

Jam is a browser extension that can immediately replay a bug whereas routinely attaching diagnostics: community requests and velocity, console logs, gadget, and extra – multi functional simple click on. You don’t should log into a brand new instrument or disrupt workflows, as Jam has direct integrations with all the primary class bug reporting instruments to seamlessly drop diagnostics right into a ticket.

On this episode, Dani & Irtefa share their expertise constructing greenfield merchandise for Cloudflare’s Rising Expertise and Incubation staff, how bug reporting was the frequent pain-point that impacted their product velocity, and the know-how selections they made when constructing Jam.

Check it out at no cost at: Jam.dev

Sean’s been a tutorial, startup founder, and Googler. He has revealed works protecting a variety of matters from info visualization to quantum computing. At present, Sean is Head of Advertising and marketing and Developer Relations at Skyflow and host of the podcast Partially Redacted, a podcast about privateness and safety engineering. You may join with Sean on Twitter @seanfalconer .

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