One among my favourite issues I get to do in my function at Cisco is discuss our wonderful prospects. In reality, I often get the glory of writing the weblog about our CX Buyer Hero Award Winners at occasions like Cisco Reside 2023 a couple of weeks again.
With the ability to have fun our prospects’ successes is all the time a spotlight at occasions, however buyer innovation, onerous work, and engagement with Cisco Buyer Expertise (CX) aren’t restricted to only a handful of massive occasions annually. These efforts proceed across the clock, day-after-day of the 12 months.
I even have the glory of main a crew of pros who establish prospects with wonderful tales; have interaction with these prospects; and publish a wealth of unbelievable CX buyer tales all year long. With that in thoughts, I’m going to share many of those tales with you, between our massive buyer occasions.
First up is a current story from Trident Technical School in South Carolina. As the most important technical school within the state, Trident Technical School has almost 12,000 college students enrolled annually. Former scholar, and present CIO of Trident Technical School, MG Mitchum was seeking to present safe, accessible, and revolutionary academic providers. He and his crew labored with Cisco Providers to offer a seamless expertise for college students to entry knowledge and be taught extra successfully.
I can go on about it, because it’s an incredible story, however I can’t inform it any higher than MG Mitchum himself. I encourage you to take a second and listen to what the CIO needed to say about working with the Cisco Providers crew.
As you noticed, Trident Technical School wanted to offer a safe community expertise for college students. That they had a restricted set of sources, together with IT workers, they usually nonetheless wanted to deploy new applied sciences with out disrupting service. The CX crew was in a position to assist Trident Technical School with these challenges, and most significantly, they helped the school maximize its funding in Cisco merchandise they already owned. If you want to see the total suite of Cisco options used on this story, you may get extra particulars on our “Securely delivering training at Trident Technical School” story web page.
After all, this is only one chosen spotlight from all the good CX buyer tales I get to see recurrently. To discover extra of our buyer tales, please go to our Buyer Tales Index – a catalog of tales highlighting how Cisco providers prospects are reworking and innovating to drive influence of their organizations and internationally. I’ll proceed to select a few of these to function alongside the best way.
Extra importantly, if you’re excited about sharing your personal buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and observe @CiscoCX on Twitter for extra CX updates.
Don’t have a narrative to inform simply but? Our crew may help you construct it, alongside together with your community.
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