A preferred saying within the drone world is: It’s not if you happen to crash your drone, it’s while you crash your drone.

Sadly this can be a actuality and the character of flying drones. Whether or not as a result of exterior forces, just like the climate, interference from wildlife, tools failure, or pilot error, drone crashes typically occur.
Is it price it to purchase DJI Care Refresh?
Sure, it’s worthwhile to purchase DJI Care Refresh particularly if you happen to fly often or if you happen to’re a newbie pilot. And if you happen to’ve invested some huge cash into one of many costlier DJI drones, it’s positively well worth the peace of thoughts.
For these occasions when a drone crash does happen, DJI affords a complete safety plan referred to as DJI Care Refresh, which for an added value offers DJI merchandise with protection for unintended or unintentional injury, put on and tear, and likewise consists of water injury, and flyaway protection.
For the costlier fashions of DJI drones, such because the prosumer, skilled and industrial traces of drones, having the added safety of the newly upgraded DJI Care Refresh might certainly be price it to many drone pilots, relying on the way you fly, what your objective is for flying, and the way typically you fly.
What’s DJI Care Refresh
Briefly, DJI Care Refresh is a sort of bodily injury safety plan to your drone supplied by DJI.
The DJI Care Refresh plan affords:
- 2 drone replacements in a 12-month interval (1 12 months)
- 4 replacements in a 24-month interval (2 years), versus the earlier depend of three replacements for the 24-month interval
The alternative drones are both new or refurbished models that equal a brand-new drone in efficiency and reliability.
There’s a small window or cutoff, nonetheless, by which to buy DJI Care Refresh, this being instantly when buying the drone by means of a DJI Licensed vendor (as an unactivated unit) or inside 48 hours of buying the unactivated drone.
For these unaware, beginning July 2023, the DJI Care Refresh plan has been upgraded at no further value.
We’ll be having a look at these profit adjustments shortly.
DJI Care Refresh+
Amongst the adjustments applied in July 2023, DJI Care Refresh+ has been discontinued. DJI Care Refresh+ was initially a plan extension for many who have bought DJI Care Refresh.
For these presently on DJI Care Refresh, you possibly can prolong your phrases an extra 12 months by choosing the DJI Care Refresh (1-12 months Plan), on the DJI Retailer, to your mannequin of drone that presently has a DJI Care Refresh plan.
Up to date DJI Care Refresh Advantages (July of 2023)

See under for among the adjustments to the DJI Care Refresh advantages.
Variety of Replacements
Whereas the 1-year alternative schedule remains to be in place at 2 replacements for the 12-month interval, the 2-year plan now permits for 4 replacements, versus the earlier plan of three replacements in a 2-year interval.
Substitute Charges
The general alternative payment for every drone has gone down by as much as 35%.
Moreover, the place there have been individually priced charges for every alternative depend, there is just one alternative payment value for every depend.
For example with the prior DJI Care Refresh construction, an Encourage 2 could be $339 for the price of Care Refresh, with the primary alternative priced at $209 and the second alternative priced at $329.
Below the brand new 2023 construction, the Encourage 2 remains to be $339 for the price of Care Refresh, with the primary alternative priced at $209, nonetheless, the second alternative is priced at that very same $209.
A distinction of $120 over the earlier plan.
Prolonged Protection Interval
As an alternative of solely having the choice to cowl your drone for twenty-four months (2 years), you are actually in a position to renew your present DJI Care Refresh for a 3rd 12 months.
When you have a present 2-year service and want to prolong it to three years, you possibly can renew the service by buying a 1-year DJI Care Refresh Plan within the Service part of the DJI Retailer through the protection interval.
DJI Care Refresh Pricing

Like with any insurance coverage coverage, the good thing about DJI Care Refresh comes into play if there may be an unintentional lack of a drone.
As with insurance coverage, the quantity you pay for DJI Care Refresh relies on the mannequin of the lined drone.
The extra the drone prices to interchange, the upper the preliminary DJI Care Refresh and alternative drone pricing.
Under is a chart of DJI-covered drones that breaks down the worth of a 1-year DJI Care Refresh service, the 2 alternative prices of the drone (first and second alternative prices are actually the identical worth), adopted by the Market Worth Proportion of the Drone as in comparison with the pricing of a brand new unit, based mostly on the DJI Retailer.
DJI Mannequin |
DJI Care Refresh Value |
1st Substitute Value |
2nd Substitute Value |
Value of New Drone |
Care Value Proportion |
---|---|---|---|---|---|
Encourage 2 | $339 | $209 | $209 | $3,299 | 23% |
Mavic 3 Professional | $239 | $159 | $159 | $2,100 | 27% |
Mavic 3 Professional Cine |
$359 | $239 | $239 | $4,799 | 17% |
Mavic 3 (Refurb) |
$239 | $239 | $239 | $1,639 | 44% |
Mavic 3 Cine |
$369 | $239 | $239 | Unavailable | Unavailable |
Mavic 3 Basic |
$159 | $129 | $129 | $1,469 | 28% |
DJI FPV | $199 | $209 | $209 | $739 | 83% |
DJI Air 2S | $99 | $119 | $119 | $799 | 42% |
DJI Avata | $79 | $59 | $59 | $629 | 31% |
Mavic Air 2 | $79 | $69 | $69 | $559 | 39% |
Mini 3 Professional | $79 | $65 | $65 | $759 | 28% |
Mini 3 | $59 | $39 | $39 | $469 | 29% |
Mini 2 | $49 | $49 | $49 | $449 | 33% |
Mavic Mini | $39 | $40 | $40 | $319 (Refurb) |
37% |
Mini 2 SE | $36 | $29 | $29 | $339 | 28% |
Mini SE | $29 | $29 | $29 | $299 | 29% |
Following the Market Proportion method, probably the most long-term worth out of DJI Care Refresh could be for drones that fall below the 30% Market Proportion mark.
Notice: Though flyaways are lined, they depend as 1 alternative AND are priced considerably greater than a typical alternative. See the DJI retailer for flyaway alternative pricing.
Standards For Connecting DJI Care Refresh
In case you are planning on connecting DJI Care Refresh to your drone, one of many following standards have to be true:
- New and un-activated DJI drone
- DJI drone activated within the final 48 hours
- DJI drone has been repaired in an official DJI Service Middle (inside 72 hours of receiving an e-mail invitation)
- The drone has been authorized through video verification
Activating DJI Care Refresh
If you buy a DJI drone from the On-line DJI retailer, you possibly can choose DJI Care Refresh along with your order and the Care Refresh will routinely bind to your new drone.
This eliminates the necessity to undergo the steps of binding the service with the drone.
Secondly, if you happen to resolve to buy DJI Care Refresh individually on the DJI Retailer, you will want to enter your drone’s serial quantity when prompted throughout buying DJI Care Refresh.
Lastly, if you happen to bought your drone from a certified DJI retailer, you should buy a DJI Care Refresh activation card.
To activate DJI Care Refresh, comply with the instructions on the cardboard. You have to to enter the activation code and serial variety of your drone utilizing the DJI Care Activation web page.
DJI Care Refresh Protection
An enormous query on many people’ minds is what is strictly lined below DJI Care Refresh.
Damages which might be lined:
- Sign loss or sign interference, leading to a crash
- Collisions with varied objects
- Accidents
- Drop injury
- Water injury (full protection)
- Operator error, inflicting injury to the drone
- Flyaways
What just isn’t lined:
- Stolen or deserted drones
- Intentionally misplaced or broken drones
- DIY repairs
- Distant controller injury
- Superficial Beauty Injury
The DJI Care Refresh Course of
If you end up ready the place the one you love drone has sustained some sort of harm, you’ll must login into your DJI account on-line and submit a restore request below your service plan.
Subsequent, you’ll obtain directions from DJI on the right way to ship your drone to a DJI restore facility for the area you reside in.
What’s good is that the transport costs for sending and receiving your drone are lined by DJI.
The regional DJI restore heart will examine the drone after which verify the kind of injury the drone has sustained.
If the injury is roofed by the phrases of DJI Care Refresh, you’ll obtain both a brand new or like-new situation drone.
Sadly, there are occasions when drones usually are not lined below the phrases of DJI Care Refresh as a result of their injury sort.
In such cases, if not lined, you’ll have the choice to pay for restore work or have the drone returned to you, unrepaired.
Is DJI Care Refresh For You?
This can be a good query. On the outset, it was acknowledged that DJI Care Refresh could possibly be for you, relying on the way you fly, what your objective is for flying, and the way typically you fly.
Business Pilot
In case you are flying for industrial functions, as knowledgeable drone pilot, you would possibly select to skip getting DJI Care Refresh.
Why is that this?
In case you are operating your drone for industrial functions, chances are high carry out your jobs lined by legal responsibility drone insurance coverage.
Most legal responsibility insurance coverage firms additionally supply separate hull insurance coverage for industrial drones, which is perhaps cheaper for the drone pilot in the long term.
One other level is that going by means of the DJI Care Refresh drone alternative course of takes a little bit of time, time a drone pilot may not have when attempting to finish industrial jobs.
Lengthy-Time period Hobbyist
In case you are a hobbyist planning on holding and flying the drone for years to return, it additionally would possibly make extra sense to only buy hull insurance coverage, which will be paid in small and manageable month-to-month or quarterly chunks that may final the period of the drone.
When holding a drone for say greater than 3 years, the DJI Care Refresh may run out earlier than you would possibly even consider buying one other drone, leaving the chance for non-coverage whereas nonetheless intending to maintain and fly the drone.
Informal Hobbyist
For the informal hobbyist who flies periodically, getting DJI Care Refresh is perhaps helpful.
When submitting a drone for DJI Care Refresh there’s a little bit of downtime, because the drone is shipped out, then will get checked out in a regional heart, after which a alternative unit is shipped out.
This course of can very nicely take a number of weeks.
For somebody that solely flies often, or doesn’t fly their drone often for drone jobs, the turn-around time could possibly be a moot level, not inflicting any undo inconveniences.