Microsoft is lastly rolling out a driver replace to handle a identified difficulty inflicting built-in cameras on ARM-based Home windows gadgets (together with Floor Professional X laptops) to cease working.
Since Might 23, quite a few clients have encountered points with cameras abruptly ceasing to operate, as reported by many affected customers.
When it acknowledged the bug, Redmond said that the bug doesn’t have an effect on cameras related by way of USB, even when related to Home windows gadgets impacted by this identified difficulty.
The problem can now be resolved on affected gadgets by putting in the up to date digicam driver, which is able to roll out by way of Home windows Replace within the coming weeks.
“If you want to verify if up to date drivers can be found on your system, you possibly can manually verify for updates,” Microsoft says on the Home windows well being launch dashboard.
“If up to date digicam drivers will not be already put in and never supplied when manually checking Home windows Replace, they may not be accessible but for affected gadgets out of your Home windows system producer (OEM).”
In keeping with Redmond, affected methods embody these working Home windows 10 22H2 or Home windows 11 21H2/22H2 and utilizing Qualcomm 8cx Gen 1, Qualcomm 8cx Gen 2, Microsoft SQ1, and Microsoft SQ2 processors.
Workaround additionally accessible
Earlier than releasing the up to date driver to repair the damaged Floor laptop computer cameras, Microsoft additionally offered a short lived workaround that may nonetheless be used till the replace rolls out to all impacted methods.
The corporate beforehand deployed a troubleshooter designed to mitigate the problem, which was utilized mechanically and cannot be run manually.
Nonetheless, on managed gadgets the place troubleshooters are disabled, you may be required to manually apply the short-term repair (a system restart will even be required):
- Choose the Begin button and sort cmd, then right-click or long-press on Command Immediate and choose Run as administrator.
- ​Copy and paste the next command and run the command by urgent Enter: reg add “HKLMSYSTEMCurrentControlSetControlQualcommCamera” /v EnableQCOMFD /t REG_DWORD /d 0 /f
- ​Restart any app which makes use of the digicam, or restart your Home windows system.
- ​The built-in digicam ought to now operate as anticipated.
“This workaround would possibly disable some options of the digicam or decrease the picture high quality however ought to permit the digicam to operate till the problem is resolved by the system producer with an up to date digicam driver,” Microsoft warned.
