Microsoft is investigating an ongoing outage stopping prospects from sending or receiving messages utilizing the corporate’s Microsoft Groups communication platform.
Whereas Redmond is but to offer particulars on what platforms are affected, customers report experiencing these points whereas utilizing the desktop and cellular Groups apps.
Some have additionally encountered issues when connecting to the Groups server or the online app beginning round 8 AM EST.
“Unsuccessful sending and receiving messages from cellular and desktop purposes,” somebody mentioned on the Downdetector web page monitoring the incident.
“Giant delay in sending and receiving all messages on the desktop app for groups on home windows 11 on the east coast,” one other person added.
Microsoft confirmed the outage in a tweet revealed by way of its official Microsoft 365 standing account, saying that extra particulars could be discovered below TM675041 within the admin middle.
“We’re investigating an incident affecting Microsoft Groups. Customers might encounter delays or failures sending and receiving messages,” the corporate mentioned.
“For extra particulars, please see TM675041 on the Service Well being Dashboard within the admin middle.”
No incidents had been being reported on the corporate’s Service Well being or Azure standing pages, and, in accordance to some reviews, TM675041 was not but obtainable within the admin middle earlier than this text was revealed.
Microsoft has but to disclose what number of areas are impacted by this ongoing outage and if it impacts each authorities and industrial prospects.
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Replace September 13, 11:48 EDT: In a brand new replace, Microsoft says the outage solely impacts North American prospects.
“We have decided the difficulty is particular to some customers served via affected infrastructure in North America. We’re routing affected service site visitors to wholesome infrastructure to alleviate affect,” the corporate revealed.
