Software program bug-tracking firm Rollbar disclosed an information breach after unknown attackers hacked its methods in early August and gained entry to buyer entry tokens.
The safety breach was found by Rollbar on September 6 when reviewing information warehouse logs exhibiting {that a} service account was used to log into the cloud-based bug monitoring platform.
As soon as inside Rollbar’s methods, the risk actors searched the corporate’s information for cloud credentials and Bitcoin wallets.
“Once we turned conscious of this entry we disabled the service account and started analyzing what actions had been taken by the unauthorized social gathering,” Rollbar stated in an information breach notification letter shared by Have I Been Pwned creator Troy Hunt.
“The social gathering first tried to launch compute assets, and after that failed for lack of permission, they accessed the info warehouse and ran searches that advised they have been fascinated with Bitcoin wallets or different cloud credentials.”
Rollbar’s follow-up investigation discovered that the attackers had entry to its methods for 3 days between August 9 and August 11, 2023.
Whereas inside Rollbar’s servers, they accessed delicate buyer info, together with usernames and electronic mail addresses, account names, and undertaking info, resembling setting names and repair hyperlink configuration.
Venture entry tokens stolen within the breach
Extra importantly, clients’ undertaking entry tokens that allow them to work together with Rollbar initiatives have been additionally retrieved in the course of the incident.
The corporate says entry tokens permitting entry to Rollbar undertaking information (with learn and write scope) have been expired, whereas these permitting to ship information to an lively undertaking will expire in 30 days.
“Though our investigation is ongoing, we maintain the safety of our clients information paramount and are subsequently writing to promptly notify you of the invention and the steps we’ve taken,” Rollbar stated.
“We can even have interaction a third-party forensic marketing consultant to help us in verifying these findings, and that work is ongoing.”
Rollbar says its error logging and monitoring providers are being utilized by 400M+ software finish customers and 1000’s of corporations worldwide, resembling Salesforce, Twilio, Uber, Twitch, and Pizza Hut.
Final 12 months, Rollbar stated it helped over 5,000 clients and 23,000 paid customers course of greater than 40 billion errors.
