Co-authored by Abhinav Singh, Content material Supervisor at Cisco
‘The measure of intelligence is the flexibility to vary’ – Albert Einstein.
In a world that has been gripped with know-how and the parallel need to have quicker, smoother, simply obtainable sources, change is fixed. Our endeavour to refine the ‘consumer expertise’ for our learners has fuelled our efforts to remodel Black Belt right into a platform par excellence. SalesConnect has undergone some path-breaking adjustments, initiated by the beneficiant suggestions garnered via ‘Associate Listening’ and ‘Voice of Associate’ applications. We’ve got ‘modernized’ the structure, by leveraging best-in-class know-how to curate a Cisco branded product and growing an interface that’s increasing our learner base and optimizing accomplice expertise.
Simplify: The brand new SalesConnect basically and dramatically improves the flexibility to seek for enablement sources in vendor and accomplice workflow.
Optimize: It advances a frictionless platform for enablement stakeholders to ship best-in-class enablement experiences.
Standardize: We’ll now ship a data-centric tech stack that gives analytics to measure effectiveness and assist management assess the ROI of enablement applications.
Scale: It additionally leverages an current permitted structure stack that enables us to scale with pace whereas maximizing Cisco’s ROI.
The Key Options of the New SalesConnect inside a Salesforce-native platform are proving to take Black Belt Academy to a brand new stage of ease and readability.
Customers are capable of leverage the total platform with a reworked Touchdown Web page, visually gorgeous websites with simpler navigation, elevated and related search, all obtainable content material, guided studying, evaluation choices, certifications and badges.
Learners will now have individually crafted Studying Tracs, to successfully interact clients with guided Studying Plans, enhanced quiz engines, ILT/vILT and pitch contests. An choice to launch customized, guided teaching led by managers and material consultants to develop gross sales expertise with video teaching and rubrics to information reviewers round finest practices might be obtainable.
Associate Enablement might be extra clear, by preserving companions knowledgeable about merchandise and repair updates, Cisco Information, Associate Packages and Gross sales Methods with coaching, content material, websites, custom-made homepage, and accomplice particular priorities.
There are all the time delicate variations that go hand in hand with adjustments, and that’s what the Black Belt crew is now engaged on. However with a stable assist crew and a way more organized case administration system, we’re able to make this expertise an important one for our learners!
We’d love to listen to what you assume. Ask a Query, Remark Beneath, and Keep Related with #CiscoPartners on social!
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