Nick Fernandez / Android Authority
The Steam Deck nonetheless guidelines the roost so far as PC-based gaming handhelds go, however the ASUS ROG Ally is its largest problem up to now. It hasn’t been an ideal launch for ASUS, although, and reviews of microSD card points popped up shortly after the discharge.
Now, the Taiwanese firm has confirmed that the ROG Ally microSD card reader is flawed.
Why is the ROG Ally microSD reader having points?
An organization consultant revealed that the ROG Ally’s reminiscence card reader is certainly faulty in a put up on Discord.
“After affirmation from inner testing, beneath sure thermal stress situations the SD card reader might malfunction,” reads an excerpt of the put up. In different phrases, the difficulty appears to pop up when the gadget will get sizzling.
The official affirmation comes after quite a few person reviews of microSD card points because the Ally’s launch.
So what’s ASUS doing about this downside?
Nick Fernandez / Android Authority
“To alleviate the difficulty, we shall be releasing an replace that additional fine-tunes the default and minimal fan speeds on the gadget to enhance reliability whereas retaining fan noise in verify, as we all know it is a concern for a lot of of you,” the put up defined.
It’s unclear precisely what this fine-tuning will entail, however it stands to cause that the corporate will improve fan speeds to maintain the microSD card reader cool.
What ought to I do if my ROG Ally has this challenge?
Is your ROG Ally microSD card reader malfunctioning because of this downside? Then the ASUS consultant says you must both electronic mail cl-adrian@asus.com should you’re within the US or contact your native customer support should you’re outdoors the US.
The corporate provides that it’s going to RMA your handheld, examine it, and restore it. It’s not instantly clear what these repairs will entail.
On the upside, the model of the ROG Ally presently in the marketplace comes with 512GB of inner storage. However that is nonetheless a reasonably disappointing flip of occasions, particularly if you wish to carry a ton of video games and/or media with you on the go.
We’ve requested ASUS for more information about this challenge and the RMA course of and can replace the article accordingly if/when the model will get again to us.
FAQ
You possibly can strive utilizing a unique microSD card first. Some customers have additionally tried utilizing a unique driver, with various outcomes.
It’s best to contact cl-adrian@asus.com (US) or your native customer support to begin the RMA course of.
We’ve requested ASUS whether or not the cheaper mannequin’s card reader may have a {hardware} repair. We’ll replace the article once they get again to us.
