Community Troubleshooting from the Cloud


Half 3 of the four-part sequence – Cloud Monitoring for Cisco Catalyst Switches

Welcome again to the third weblog in our sequence about cloud monitoring for Cisco Catalyst 9000 switches.

My final weblog was about community visibility by way of the Meraki dashboard. On this weblog, we’re going to take it a step additional and discuss how cloud monitoring on your Catalyst switches will assist with community troubleshooting.

I labored in buyer assist again within the day.

Most of our calls went one thing like this: “Hello, that is Pat, I can’t entry my recordsdata” or “My web isn’t working.” Traditional, proper?

Talking of traditional, listed here are some typical approaches to troubleshooting Pat’s downside:

  • Prime-down: Dig by way of each display screen and each administration console you’ve received
  • Backside-up: The identical as above, however beginning with the consumer
  • Divide and conquer: All palms on deck; break up out your administration consoles and areas of the community
  • Comply with the trail: The place did it come from and the place is it going?
  • Spot the variations: Take a very long time to look by way of logs to see for those who can collect sufficient data
  • Transfer the issue: Pat referred to as again and stated they’re linked—no downside and now not MY downside! Kick that situation down the highway as a future me downside.

Whether or not you’re feeling nostalgic or breaking into a chilly sweat like me, there’s a greater method!

GIF by Peter Draws
Determine 1. GIF by Peter Attracts

How a couple of extra trendy strategy that features:

  • A unified group view
  • Occasion logging
  • Community well being standing
  • Packet captures
  • CLI present instructions

Go refill your espresso and take a fast Meraki dashboard troubleshooting journey with me.

Unified Community View

Meraki dashboard
Determine 2. Organizational Abstract within the Meraki dashboard

The BEST view within the dashboard is the organizational abstract. It is a fast solution to see your complete org—not simply community—from one display screen, wanting on the total well being. It’s really easy to see the place an issue could also be and get to it instantly. Slightly than flipping between administration interfaces and networks, you will get to the foundation trigger nearly instantly, from anyplace in your org.

Occasion Logging

Whereas we don’t get pleasure from occasion storms and getting notifications each second of daily, it’s good to log in to your dashboard occasion and be capable of have a look at occasions and add notifications for those who’d like. I’m a fewer-is-better sort of gal myself.

Meraki dashboard
Determine 3. Occasion logging within the Meraki dashboard

Our event-logging display screen makes it simple to navigate and seek for occasions by machine or networking {hardware}. You’ll be able to even embody and ignore occasion varieties.

Community Well being Standing

My favourite web page particular to switches is the brand new overview—one standing web page to rule all of them!

Determine 4. Community topology within the Meraki dashboard

If we wish to get to a network-level situation, we will get there from the organizational alerts web page or from the community topology. That monitored swap, whereas it’s not having a severe situation, exhibits as yellow. Let’s see why it’s sad.

As simple as one click on, right here’s the perpetrator:

Determine 5. VLAN mismatch within the Meraki dashboard

We all know VLAN mismatches aren’t an enormous deal, however with a single click on you may see the problem, and yet one more click on will get you to documentation that exhibits methods to simply repair it. Shameless plug: If this swap have been Meraki managed, you’d see a hyperlink that asks for those who’d like to repair it. Click on the hyperlink and it’s mounted. Machine studying for the win!

One other of my favourite new dashboard choices is the Switching Overview web page:

Determine 6. Switching overview within the Meraki dashboard

That is nonetheless from a community degree and exhibits you the standing of all your switches, alerts, purchasers on the switches, occasions, Energy over Ethernet (PoE)/knowledge utilization, and swap port data.

Packet Seize

It’s nearly right here—packet seize on your Catalyst switches! I don’t suppose I must let you know how packet seize works and helps diagnose community points, however I can present you a screenshot of methods to set it up:

Meraki dashboard
Determine 7. Packet seize within the Meraki dashboard

For switches, the next choices can be found:

  • Swap: Choose the swap to run the seize on
  • Ports: Choose the ports to run the seize on
  • Output: Choose how the seize ought to be displayed: view output or obtain .pcap
  • Verbosity: Choose the extent of packet seize
  • Ignore: Optionally ignore capturing broadcast/multicast site visitors
  • Filter expressions: Apply a seize filter

CLI Present Instructions

No context switching or administration console altering to troubleshoot points? You’re welcome. Command-line interface (CLI) exhibits instructions by way of the Meraki dashboard which can be a good way to allow distant validation of configuration and troubleshooting, with out having to get direct entry to the machine by way of Safe Shell Protocol (SSH) or console.

Meraki dashboard
Determine 8. CLI present instructions within the Meraki dashboard

Curiosity Piqued?

Take a look at our easy-to-follow onboarding documentation. All the performance I’ve talked about on this publish is both already launched or coming shortly, so onboard your switches quickly to make the most of all this troubleshooting goodness.

If you happen to’re a Cisco Prime buyer who’s shifting away from Prime however not fairly prepared for full cloud administration, it is a nice solution to get your ft moist with an introduction to cloud operations by way of your Cisco DNA licenses related along with your Catalyst switches.

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