Right this moment, the promise of expertise to assist us remedy among the greatest challenges we face has by no means been extra tangible, and nowhere is generative AI extra wanted, and presumably extra impactful, than in healthcare. Epic and Microsoft have been paving the way in which to deliver generative AI to the forefront of the healthcare business. Collectively, we’re working to assist clinicians higher serve their sufferers and are addressing among the most pressing wants, from workforce burnout to staffing shortages.
We mixed Microsoft’s large-scale cloud and AI applied sciences with Epic’s deep understanding of the healthcare business and medical workflows to handle many present points affecting clinicians. Right this moment, we’re saying the growth of our strategic initiative to deliver AI to healthcare at scale, integrating conversational, ambient and generative AI applied sciences throughout the Epic digital well being file (EHR) ecosystem. Meant to hurry improvement of options for healthcare’s most crucial wants, the initiative will develop safe entry to AI-powered medical insights and administrative instruments inside a variety of Epic modules to boost affected person care, improve operational effectivity, enhance healthcare experiences, and help the monetary integrity of well being programs globally.
We’re working collectively to quickly deploy dozens of copilot options that securely unlock the potential worth that the Microsoft Cloud and our AI applied sciences allow as well being programs try to beat the pressing staffing, monetary and medical entry challenges they face at present. Epic will showcase many of those new capabilities that construct on our Azure OpenAI Service and Nuance DAX Specific options at its annual Customers Group Assembly at present, together with:
- Enhancing clinician productiveness with word summarization: Constructing on the beforehand introduced AI-assisted Epic In Basket, the brand new options are focused at growing medical effectivity for physicians and nurses, serving to them develop into extra productive of their each day medical workflow. The options will assist help sooner documentation via urged textual content and speedy evaluate with in-context summaries.
- Enhancing clinician productiveness with embedded ambient medical documentation: Leveraging Nuance’s Dragon Ambient eXperience (DAX) expertise, which is already deployed with tons of of Epic prospects and at the moment supporting 1000’s of physicians, Epic will showcase this DAX Specific AI expertise embedded into the native Epic Hyperdrive platform and Haiku cellular utility, additional enhancing a seamless workflow expertise for customers. As well as, Nuance has been named by Epic as one of many first Companions in Epic’s Companion and Buddies third-party vendor program.
- Driving administrative efficiencies via discount in handbook, labor intensive processes: Income cycle administration is certainly one of many areas the place generative AI can meaningfully enhance effectivity. For instance, Epic will exhibit an AI-powered resolution that gives medical coding workers with options primarily based on medical documentation within the EHR to enhance accuracy and streamline the complete coding and billing processes.
- Advancing drugs for higher affected person outcomes: Through the use of Azure OpenAI Service, Epic is now delivering generative AI exploration for an preliminary set of customers through SlicerDicer to fill gaps in medical proof utilizing real-world information and to check uncommon ailments and extra.
Our work to combine Azure OpenAI Service and Nuance ambient applied sciences throughout the Epic ecosystem reveals that broader strategic collaborations can quickly speed up the provision of actionable AI-driven options for healthcare organizations and the sufferers they serve.
By 2025, the U.S. Division of Well being and Human Companies predicts that there can be a nationwide scarcity of 90,000 physicians. Moreover, 40% to 60% of clinicians report they’re experiencing burnout. On high of those challenges, healthcare suppliers are going through monetary pressures whereas additionally attempting to effectively and successfully ship high quality care. In response to McKinsey & Firm, practically 1 / 4 of U.S. nationwide well being expenditure goes towards administrative prices, which could possibly be lowered via expertise.
Moreover, the pressing want to enhance operational and medical effectivity was highlighted once more in a latest UPMC Heart for Related Medication/KLAS Analysis survey of 58 executives at supplier and payor organizations. The survey discovered that well being programs are prioritizing investments over the subsequent two years in AI options specializing in operational optimization, well being/illness administration and prediction, diagnostic imaging, inhabitants well being administration, value-based care, affected person engagement and medical analysis.
Epic and Microsoft’s expanded collaboration will construct upon our not too long ago introduced integrations, together with Azure OpenAI Service into Epic’s EHR to robotically draft message responses, in addition to an answer that can deliver pure language queries and interactive information evaluation to SlicerDicer, Epic’s self-service reporting software. Microsoft and Nuance additionally not too long ago collaborated to combine Nuance® Dragon® Ambient eXperience™ Specific (DAX Specific™) resolution into the Epic platform with a complete method to incorporating a broader array of AI-powered capabilities for medical and administrative customers.
Epic’s method to leveraging Microsoft’s expertise and infrastructure is unprecedented in time and scope. Collectively, we’re bringing generative AI to healthcare at scale as shortly as doable, responsibly and in partnership with suppliers, with the intention to deal with the continuing points affecting healthcare.
